Frequently Asked Questions

Everything you need to know about our sweet Scandinavian treats.

Are your candies gelatin-free or vegan?

We offer a wide selection of gelatin-free and vegan-friendly options. Please check the 'Ingredients' tab on each product page for specific dietary information and certifications.

How do you ensure the freshness of the candy during shipping?

All orders are hand-packed in airtight, food-grade packaging to maintain texture and flavor. During summer months, we recommend selecting expedited shipping to prevent melting.

What is the shelf life of Sockerbit sweets?

When stored in a cool, dry place, our candies remain fresh for up to 6 months. We recommend keeping them away from direct sunlight and humidity for the best experience.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary by location and are calculated at checkout.

Can I return food items if I change my mind?

For safety and hygiene reasons, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement.

Do your products contain nuts?

While many of our candies do not contain nuts as an ingredient, our facility processes various products, and cross-contamination is possible. We advise customers with severe allergies to exercise caution.